Quorum · The Chapter Platform

Chapter Terms of Service

Version 2026-09-16 · Effective September 16, 2026

This is the agreement between Quorum, the company that runs the chapter platform, and the chapter that signs up for it - “you” in what follows. It covers your instance of the platform: the member site, the admin console, the Quorum apps and the tools around them. You accept it by ticking the box on the sign-up page. Ticking the box also confirms you have the authority to sign your chapter up. The Privacy Policy is part of this agreement.

The short version. Your data is yours, and it leaves with you. We use it to run your chapter and for nothing else. You pay the price shown at sign-up, once a year, and you can cancel any time. The platform itself - the code, the design, the name - stays ours. Each side answers for its own conduct, and neither side owes the other for indirect losses. If a line here can be read two ways, we honor the reading a chapter would expect.

1 · Your data is yours

Ownership. The roster, the posts, the photographs, the event and payment records - everything you and your members put on the platform - belongs to you and your members. Never to Quorum.
One use. We process it to run your instance, as the Privacy Policy describes. No advertising, no selling or renting it, no training anyone’s models on it, no data brokerage.
Export any time. The console exports your complete world in open formats whenever you like, without asking anyone.
Leaving. If your subscription ends, the export stays available for 60 days. Then the instance and its data are deleted, and backups age out on their fixed cycle.
Your part. You confirm you have the right to load what you load. The roster is your own record, gathered under your chapter’s own authority and rules, and its accuracy is yours to keep.

2 · Members and what they post

Members own what they post. You administer your own community: who holds an account, what its norms are, and how disagreements among members are handled. Forum rooms are sealed - we do not read forum content in the ordinary course of running the service. If content on your instance is unlawful, we may remove it, and we tell you when we do.

3 · What Quorum provides

A private platform for running a chapter: forums, the member directory, events and RSVPs, communications, surveys, media, payment tools and an admin console, on the web and in the apps. The platform improves continuously. Features evolve, and nothing is removed mid-term in a way that materially reduces what you bought without notice and a remedy. We run it with commercially reasonable care - encrypted connections, independent backups, prompt attention when something breaks. Support is by email and the concierge on the sign-up page. There is no formal service-level agreement at this stage, and we say so plainly rather than dress it up.

4 · Fees

The price is the one shown at sign-up, billed once a year. A founding offer - a free first year, a held price - is honored exactly as stated when you signed up.
Renewal. The subscription renews yearly. A renewal price never changes without at least 30 days’ written notice before the renewal date.
Cancelling. Cancel any time, effective at the end of the paid term. A chapter inside its free year may simply walk away; nothing is owed.
Taxes are added where the law adds them. Fees already paid are not refunded unless this agreement or the law says otherwise.

5 · Member payments run on your own Stripe account

Dues, event fees and other member payments run through your chapter’s own Stripe account. You are the merchant of record for your members; Quorum never holds, routes or touches member funds, and Stripe’s own agreement governs the processing. Refund decisions for member payments are yours.

6 · Your accounts and your people

You decide who administers your instance, and you answer for what your administrators do with their access. Keep sign-in credentials private, and tell us promptly if you believe an account has been compromised.
The platform is for the adult members of your chapter community, their spouses and partners, and the people who run the chapter. It is not directed to children.
Services you connect that bill separately - your own Stripe account, your own QuickBooks book, your own key for the assistants - bill you directly under their own terms.

7 · Using the platform fairly

Use it lawfully, and for running your chapter.
Do not load data you have no right to use, and do not use another organization’s confidential directories or rosters as source material.
Do not resell, sublicense or white-label the platform without a written agreement with us.
Do not probe, overload or disrupt the service or other chapters’ instances, and do not try to reach data that is not yours.
Do not copy, reverse-engineer or scrape the platform beyond the exports it offers you.

8 · The platform stays Quorum’s

The software, the design, the documentation and the Quorum name and marks belong to Quorum and its licensors. While this agreement runs, you have the right to use them to run your chapter. That right is all this agreement grants; it is not a transfer of ownership. We use your chapter’s name and crest only to run your instance, and we never name you as a customer in our marketing without your permission. If you send us suggestions, we may use them to improve the platform without owing you anything - and without any claim on your data.

9 · Assistants and other services

Some features draft or answer with an AI model - the event designer, the research desk, the assistant in the console and the Board Room among them. They read only what the task needs, and they run on your own key when you connect one. A person at your chapter approves any change before it happens, and any research before a member sees it. Their drafts and answers can be wrong: check them before you act on them, and treat them as help rather than legal, financial or professional advice. Services other companies provide - Stripe, Apple, Twilio, Intuit and the like - run under their own terms, and we are not responsible for their availability or their conduct.

10 · Confidentiality

We treat your data and your non-public information as confidential, and operator access is limited to what running and supporting the service requires. Each side keeps to itself the other’s non-public information shared during onboarding and support.

11 · Text messages

Where you turn on text-message notifications, texting is strictly member opt-in, and the member-facing program disclosures - consent, message frequency, message and data rates, STOP and HELP - live in the Privacy Policy’s Text messages section and in the program’s full public description at /texts. Mobile numbers and opt-in status are never shared with third parties or affiliates for marketing or promotional purposes.

Text messaging terms. When a member opts in to a chapter’s texting program on Quorum, these terms govern the messages:

Frequency and rates. Messaging frequency varies with chapter activity. Message and data rates may apply for any messages sent to you from the chapter and to the chapter from you.
Cancel any time. You can cancel the SMS service at any time by texting STOP to the chapter’s number. After you send STOP, a final message confirms that you have been unsubscribed, and no further messages are sent. To rejoin, text START and the subscription resumes.
Help. If you are experiencing issues with the messaging program, reply with the keyword HELP for assistance, or contact support@quorum.rsvp directly.
Carriers. Carriers are not liable for delayed or undelivered messages.
Privacy. For questions regarding privacy, read the Privacy Policy. The program itself - the opt-in flow and the exact consent language - is described at /texts.

12 · Plain disclaimers

The platform is provided “as is” and “as available.” We do not promise that it will be uninterrupted or error-free, and we make no warranty beyond what this agreement states, express or implied. Nothing in this section limits what the law does not allow to be limited.

13 · Limits on liability

Neither side is liable to the other for indirect, incidental, special or consequential damages, including lost profits and lost data that an available export would have kept. Quorum’s total liability under this agreement is capped at the fees you paid in the 12 months before the claim arose - or USD 100 if you have not yet paid fees. These limits do not apply where the law forbids them, to a breach of Section 10, or to misuse of the other side’s data.

14 · Standing behind each other

You stand behind your own data and conduct: you will defend Quorum against third-party claims arising from data or content you loaded without the right to, or from your unlawful use of the service. We stand behind our platform: we will defend you against third-party claims that the platform itself, as we provide it, infringes their intellectual property.

15 · Ending the agreement

The agreement runs by annual term and renews with the subscription. Either side may decline renewal for any reason.
We may suspend or end it for non-payment or a material breach, with written notice and 14 days to cure wherever cure is possible. We may suspend access at once, with notice, when that is what it takes to stop a security threat or unlawful use.
On any ending, Section 1 applies: export first, deletion after.

16 · Changes to these terms

These terms are versioned by date, and the version you accepted is recorded with your application. If they materially change, your named contact is emailed at least 30 days before the new version applies to you; continued use after that date is acceptance of it. A new version never takes away your ownership of your data.

17 · Disputes and the general terms

If something goes wrong, tell us and we work it out with you in good faith before anyone goes further - write to onboarding@quorum.rsvp. This agreement is governed by the laws of the State of California, with venue in its state and federal courts. Neither side is liable for delay or failure caused by events beyond its reasonable control, except for paying what is owed. Notices go by email to the addresses each side has on file. This is the entire agreement about the platform and replaces prior discussions. Neither side may assign it without the other’s consent, except to a successor of substantially all its business. If a term is found unenforceable, the rest stand. A right not exercised is not a right waived.

18 · Independence

Quorum is an independent product and is not affiliated with, endorsed by or sponsored by YPO (Young Presidents’ Organization), EO or Vistage. Organization names appear solely to describe compatibility. Your relationship with your parent organization is your own: subscribing to Quorum is a chapter decision, made under your own authority and your organization’s own rules, and you confirm you have the standing to make it.

Contact

Questions, notices and anything in between: onboarding@quorum.rsvp - or the concierge on the sign-up page, where a person answers within one business day.